Privacy policy

Who we are

UnderLife is operated by 1 Martian Way Industries Private Limited ("1 Martian Way", "we"), registered office 502, Plot No. 295, Satya Sadan, Bhimani Street, Matunga, Mumbai, Maharashtra 400019, India. For anything in this policy, write to hello@underlife.ai.

This policy covers underlife.ai and the managed UnderLife service. When you run UnderLife on your own machines, the data stays on them and you decide what happens to it; we receive none of it unless you send it to us.

What we collect

• When you ask for early access: your email address and, if you choose to answer, what you want to use UnderLife for. We also record how you found us: the form and page you used, the campaign tags in the link you followed (utm_source and similar) and the site that referred you.
• When you write to us: your name, email address and message.
• When you create an account: you sign in through 1 Martian Way ID, our sign-in service, which gives us your name, email address and profile picture if you have one. We store your time zone so times show correctly.
• When you use the service: your workspace, its agents, their conversations, memory, files and results, and the settings you choose. These are your content; we process them only to run the service for you.
• Keys and connected accounts: API keys you bring and tokens for accounts you connect are encrypted at rest and never sent back to your browser.
• When you pay: payment is handled by Stripe. We keep a customer reference and your plan; we never see or store your full card number.
• Technical data: your IP address and browser details reach our servers with every request. We use them to keep the service secure and to limit abuse of our forms, and they appear in short-lived server logs.

What we do not do

• No third-party trackers, advertising pixels or analytics scripts on our pages.
• We do not sell your data, and we do not use your content to train models.
• We do not send your conversations, files or results to people you share a live view of your world with.

Who we share it with

Only the providers that run the service for us, each for that purpose alone:

• Cloudflare, which delivers and protects the site;
• our cloud hosting providers, including Amazon Web Services, which also sends our email;
• Stripe, for payments;
• the AI model providers you choose. When an agent uses a model, the request goes to the provider you configured, under your key or ours, and that provider's own terms apply to it.

We may also disclose data where the law requires it.

Cookies

We use only the cookies the service needs: to keep you signed in, to protect sign-in against forgery, and to remember your light or dark theme. There are no advertising or tracking cookies, so there is nothing to consent to beyond using the site.

How long we keep it

• Early-access requests: until you are let in or ask us to remove you.
• Messages to us: as long as the conversation needs, then up to two years.
• Account and workspace data: while your account is open. You can permanently delete your workspace and all of its data at any time.
• Server logs: a short time, normally no more than 30 days.

Your rights

You can ask for a copy of your data, ask us to correct or delete it, or object to how we use it, by writing to hello@underlife.ai. Every product email has an unsubscribe link. We answer within 30 days. You can also complain to your local data protection authority; in India that is the Data Protection Board of India under the Digital Personal Data Protection Act, 2023.

Where data is processed

Our servers and providers may process data outside your country, including in India and the United States. We use providers that protect it to the standard this policy describes.

Children

UnderLife is not meant for anyone under 18, and we do not knowingly collect their data.

Changes

If we change this policy, we will update the date on this page and, for a change that matters, tell account holders by email first.